Privacy Policy

Effective date: October 5, 2026

This Privacy Policy explains how Distribution Platform Network (“DPN,” “we,” “us,” or “our”) handles information when you use our websites, customer portals, applications, and wholesale distribution services (collectively, the “Services”).

Information we collect

Depending on how you use the Services, we may collect account and contact information; company, customer, and delivery-location information; product, cart, order, pricing, fulfillment, dispatch, and delivery information; application responses and uploaded documents; communications and support information; proof-of-delivery information such as recipient names and signatures; and technical, authentication, security, and audit information generated when the Services are used.

How we use information

We use information to provide and secure the Services; authenticate users and manage permissions; process wholesale orders and related operational workflows; support fulfillment, dispatch, delivery, and proof of delivery; administer customer applications and accounts; communicate about the Services and transactions; maintain audit and operational records; troubleshoot and improve the Services; and comply with applicable legal obligations.

Information handled for DPN customers

DPN is a multi-company platform. When an organization uses DPN to manage its customers, products, orders, employees, deliveries, or other business records, information may be handled on that organization's behalf and subject to its instructions and applicable agreements. Users should direct organization-specific questions about those records to the organization with which they have a relationship.

How information may be shared

We may disclose information to authorized users of the organization whose workspace you use; service providers that help operate, secure, host, communicate, or support the Services; external systems connected by an organization for legitimate business operations; and government authorities or other parties when required by law or reasonably necessary to protect rights, security, users, or the Services. We do not describe a disclosure as a “sale” unless that characterization is supported by the applicable facts and law.

Retention and security

We retain information for periods appropriate to providing the Services, maintaining business and audit records, resolving disputes, enforcing agreements, and satisfying applicable legal obligations. We use administrative, technical, and organizational safeguards intended to protect information, but no system can guarantee absolute security.

Your choices and requests

You may be able to review or update certain information through your account or through the organization that provides your access. Privacy rights vary by jurisdiction. Where applicable, requests concerning personal information may be submitted to us or, for information controlled by a DPN customer, to that organization.

Children

The Services are intended for business and wholesale distribution use and are not directed to children.

Changes to this policy

We may update this Privacy Policy as the Services or applicable requirements change. The effective date above identifies the current version.

Contact

Questions about this Privacy Policy may be sent to info@distributionplatformnetwork.com.